switched to apple « Sandra Renshaw

switched to apple

Well, in the last month I have had nothing but trouble with my IBM laptop. In fact, it has been failing since last winter. I had to replace the hard drive just a week out of warranty and lost all my files. To make the pain greater, I opened the software package and found it contained cardboard. I had to pay to get the CDs with the original software.

Now the IBM laptop won’t shut down properly and when it’s off it won’t come back on. Since my life revolves around a computer, I can’t continue like this.

So… taking the advice of a friend, I started asking questions at the Apple Store and the Sprint Store in West Des Moines. I was using a Sprint EVDO card and it doesn’t work on a Mac, but I found out I could use a phone with a high-speed modem.

So with the assistance of Kelsey from Apple and Lucas from Sprint, I’m getting set up. Last week I purchased a MacBook Pro from the Apple store. Just like the ads claim, I pulled it out of the box and was able to start using it. What a dream. Lucas at Sprint helped me with the entire setup. I’m a customer for life at both Apple and Sprint. Both of these young people exhibited great customer service.

So now I’m on the journey to get the Windows part of the laptop set up. I got the Intel chip so I can run both Windows and Mac programs. More later…

Photo on flickr by brandonwardlaw